FAQ & Troubleshooting
FAQ & Troubleshooting
The Peer2Play platform is designed with user-friendly interfaces and robust technologies to ensure a seamless experience. However, as with any advanced system, users may occasionally have questions or encounter issues. This section provides answers to frequently asked questions and troubleshooting guidance to help developers, influencers, and gamers navigate common challenges. Frequently Asked Questions (FAQ)
Q1: How do I begin tokenizing my game on Peer2Play?
Sign up on the Peer2Play Developer Portal and complete the onboarding process. Download and integrate the provided SDKs and APIs into your game. Follow the guided steps for token creation, setting parameters for your game's tokens, and launching the Initial Game Offering (IGO). Upload your tokenized game to the Peer2Play marketplace and begin interacting with the community.
Q2: What security measures protect my assets and data?
Peer2Play implements Multi-Party Computation (MPC) wallets, advanced encryption, and regular smart contract audits to ensure the security of assets and data. Compliance with AML/KYC and data protection regulations also safeguards user information, while continuous monitoring and incident response plans address emerging threats.
Q3: How does revenue sharing work?
Revenue from various streams—such as in-game purchases, token sales, and tournament fees—is automatically distributed via smart contracts. Each participant’s share is predefined, ensuring transparency and fairness. You can review distribution details in your dashboard or through blockchain explorers for real-time insights.
Q4: What if I forget my 12-word recovery phrase?
Your 12-word recovery phrase is critical for wallet recovery. Peer2Play recommends securely storing this phrase offline. If lost, and if you haven't backed up your encrypted key elsewhere, account recovery will be challenging. Always safeguard your recovery phrase; Peer2Play does not store the original phrase to ensure maximum security.
Q5: How can I participate in governance?
Hold and stake P2P tokens to gain voting rights in the GameDAO. Propose changes, vote on proposals, and monitor outcomes directly through your Peer2Play dashboard. All decisions are transparently recorded on the blockchain. Troubleshooting Guide
Issue 1: API/SDK Integration Problems
Symptoms: Errors during SDK integration, failed API calls, unexpected behaviour in smart contract interactions.
Solutions:
Double-check the documentation for correct setup instructions.
Ensure your development environment meets the required dependencies and versions.
Review error logs for specific messages and consult the troubleshooting section of the documentation.
Contact developer support via official channels if issues persist.
Issue 2: Transaction Failures or Delays
Symptoms: Transactions not being confirmed, timeouts, or reverting unexpectedly.
Solutions:
Verify that your wallet has sufficient tokens (including gas fees) for the transaction.
Check network status and gas price recommendations on the platform or using blockchain explorers.
Ensure you are interacting with the correct smart contract addresses as outlined in documentation.
If the issue continues, clear your browser cache or attempt the transaction using a different network node or provider.
Issue 3: Inability to Access Account or Wallet
Symptoms: Failure to log in, lost private keys, or connectivity issues.
Solutions:
If login issues arise, verify your credentials and check for updates on any planned maintenance.
For wallet access problems, use your 12-word recovery phrase to restore your wallet via the account recovery process.
Ensure that your internet connection is stable and that no browser or network settings are blocking platform functionalities.
Issue 4: Discrepancies in Revenue or Rewards Distribution
Symptoms: Mismatches between expected and received token distributions or rewards.
Solutions:
Reconcile transaction records using blockchain explorers to verify on-chain activity.
Check the revenue sharing and reward distribution schedules on the Peer2Play dashboard.
Contact support with transaction hashes and relevant details for further investigation if inconsistencies persist.
Need Further Assistance? If you encounter issues beyond the scope of this FAQ and Troubleshooting guide, please contact our support team via:
Email: support@peer2play.io
Join our community channels for real-time assistance.
Last updated